Privacy & Cookie Policy

Our sites may contain links to  third party sites which are not subject to this privacy policy. We recommend that you read the privacy policy of any such sites that you visit.

Information Collected

Personal information is collected by My Home Grants. References in this privacy policy to “MHG”, “we”, “us”, “our” or similar refer to My Home Grants operating the relevant website and references to “My Home Grants sites” refer to any of our websites from which you have accessed this privacy policy

Company: My Home Grants. Trading under the name Ping Payroll UK Ltd
Registered Number: 11007000
Registered Office: 12-22 Newhall St, Birmingham B3 3AS Telephone: 0333 880 3340
Email: hello@myhomegrants.co.uk

We collect personally identifiable information about you (your “Data”) through:

• The use of enquiry and registration forms
• The provision of your details to us either online or offline.

The elements of your Data that we collect may include:

• Name
• Company name
• Home address and phone number
• Mobile telephone
  number
• E-mail address
• Date of birth
• Household income
• Housing Benefits data
• Property information
• Personal situation

We may also collect information that we request from you regarding your use of our service or that we collect automatically about your visit to our sites. Please see our cookies policy below.

Use and Disclosure of Personal Information

We use your Data for purposes which may include:

• Processing grant applications
• Passing on to approved installers on our network
• Providing our users with a personalised service
• Processing orders, registrations and enquiries
• Conducting market research surveys
• Allowing users to participate in interactive features of our service, where they choose to do so
• Providing reports to our customers
• Providing you with information about products and services we offer (if you agree to receive such information)
• Monitoring compliance with our Terms and Conditions and Copyright Policy See our Cookies Policy for more details.

If you wish to receive information about My Home Grants sites products or services or from other carefully selected organisations about products or services they offer, please indicate your preferences using the consent boxes when providing us with your Data. We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, successors in title to our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites.

We also use information in aggregate form (so that no individual user is identified by name):

• To build up marketing profiles
• To aid strategic development
• To audit usage of the site. We use technology on the registration and manage my account pages of some of our websites, which may record user movements, including page scrolling, mouse clicks and text entered. It will not record financial information such as credit or debit card details. The data we collect in this way helps us to identify usability issues, to improve the assistance and technical support we can provide to users and is also used for aggregated and statistical reporting purposes.

Security Policy

My Home Grants has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside My Home Grants to installers, or third parties such as fulfilment houses but they will act only on our instructions to provide the services required.

Transfer of Data

The Internet is a global environment. Using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing MHG sites and communicating electronically with us you acknowledge and agree to our processing of personal data in this way. By agreeing to our transfer of your Data to third party organisations for them to send/contact you with details of products and services offered (as detailed above) you are deemed to provide your consent to any transfer of your Data to organisations based outside the European Economic Area.

User Access and Control of Data

If you wish to amend any of the Data which we hold about you, or update your marketing preferences, please contact hello@myhomegrants.co.uk In accordance with the Data Protection Act 1998, you may request a copy of the personal information we hold about you by contacting the Privacy Officer by e-mail at hello@myhomegrants.co.uk or write to: My Home Grants Edmund House, 12-22 Newhall St, Birmingham B3 3AS